For the security conscious, the service is also compliant with HIPAA and GDPR standards. The 8x8 X Series offers cloud communication software that acts as a full UCaaS platform, with even the most basic plan offering a good range of communication channels options and collaboration opportunities. +Affordable plans +Comprehensive features +CRM integration

Read our full RingCentral Office review.The Premium plan allows conferencing for up to 100 people, automatic call recording, as well as multi-site support, Single Sign On (SSO), and introduces integrations with SalesForce and Zendesk.Īll plans also offer integrations with Microsoft, Google, and Box. The Standard service plan adds reporting, a multi-level auto attendant, as well as internet fax features, along with unlimited audio and video conferencing for up to four people. Other features include visual voicemail, voicemail-to-email, as well as full call management and phone system administration which includes call recording on demand. What's especially good about RingCentral Office is its total accessibility and scalability, allowing anywhere from a single user to over a 1,000 employees to sign up for the service, meaning that it can truly serve anything from the smallest business to enterprises.ĭifferent features are available according to different payment plans, but even the most basic Essentials plan offers a comprehensive range, including unlimited calls within the US and Canada, as well as unlimited SMS and MMS, and also mobile apps for use with iOS and Android for mobile use. RingCentral Office offers a complete unified communications solution that combines HD VoIP, messaging, conferencing, contact center, and fax, in a single application. +Very accessible +Comprehensive features +Integrations +Developer platform Here we'll feature the best UCaaS providers currently available. For this buying guide, we'll instead focus on those companies that deliver a true UCaaS experience by allowing all communications to be managed via a single application. While a number of companies are described as providing UCaaS, sometimes this has the practical experience of being more like many applications using a Single Sign On (SSO) to give the appearance of a unified platform. In the past unified communications would mean making sure VoIP for internal and external calls could be combined into one system, but these days it also means adding other communication options such as chat/instant messaging, email, video conferencing, and even sometimes social media content.Īdvances in digital technology means that it is now possible for providers to deliver UCaaS - Unified Communications-as-a-Service - in an accessible and affordable way for all size of business. Click the links below to go to the provider's website:

Unified 500 plus series